Support
Start with the app boundary
Practice Prism has no account, remote database or in-app support channel. Local marks can be cleared inside Privacy or About.
App support
Before contacting anyone
- Confirm the app name and version in About.
- Try clearing local review marks if the issue concerns saved state.
- Keep child, family, employee, health, safeguarding and incident details out of the initial message.
- For an urgent or formal matter, use the service's authorised route instead of app support.
Contact
Early Childhood Council Incorporated
Floor 1, Petherick Tower
38 Waring Taylor Street
Wellington 6011
New Zealand
Do not include child, family, staff, health, safeguarding or incident details in an initial app-support enquiry.